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Millennials and Staying Relevant

If you haven’t already experienced it inside your organization, you’ve probably at least heard about the changes that are going on in the workplace because Millennials are beginning their careers....

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Creating Healthy Conflict in Your Organization

Conflict is a good thing, folks, on a team. Conflict, when there is trust. It is going to be based on trust. When there is trust, conflict is nothing but a pursuit of truth or the best possible answer....

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Do Your People Trust You?

If you’re going to have influence that goes past yourself, then it’s pretty good to have some influence. Remember Steve Martin when he said, “How to get a million dollars and don’t pay taxes. First get...

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The Best Corporate Culture Starts With Trust & Collaboration

I think one great indicator of trust is collaboration. Often times if there’s a challenge that comes up, in a trust-based environment you’ll seek out others, “Hey, I have this challenge and here’s what...

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A Daily Exercise to Increase Positivity

Research has indicated that one of the criterion in top leaders is their ability to create positive emotion. Positive emotion is infectious, and a lot of the people that I work with they come in the...

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The Leadership Behavior of Culture

And honestly, it’s an honor to share with you our journey and our story because we have 9,000 associates around the world doing some really amazing, fun things. And when we started on this journey...

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Creating Consistent Culture

Regardless of the size of your business, you have to make sure that you are creating a vision, a mission, and a minimum level of service standards with your staff. And you want to make sure that...

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The Unsung Heroes of Success

Interviewer: I want to talk about your linemen. Now you’re retired. And I know they meant so much to you then. But they are the unsung heroes. And we’ve got a bunch of leaders in this room. Emmitt:...

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What Boomers and Millennials Can Learn From Each Other

I think there’s much that Boomers can learn from Millenials and vice versa. Boomers grew up in a period of time where our careers really were, you went to a company and you tried to stay there for 30...

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Are You A Lone Wolf in Your Organizational Culture?

I think that some of the triggers that we need to look for, about when we should pull back a little bit and not charge ahead on a dream is whether we’re alone because you really can’t get anywhere by...

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